Founded in 1989 by Mary Lynn Pannen, Sound Options is dedicated to improving the lives we touch through the compassionate delivery of quality family care. Integrating a unique approach and an uncompromising attention to detail, the Sound Options team is comprised of experts in their field who bring unparalleled knowledge, training, and compassion to the realm of care. Our many awards reflect our true dedication and commitment to the families we serve. Our professional affiliations are part of our deep commitment to the integrity of sound, ethical business practices and the well-being of our clients.

 

Our Mission

To improve the lives we touch through the compassionate delivery of high quality family care.

Care Management Code of Ethics

Integrity | A professional geriatric care manager is honest, diligent and accountable in the provision of service. A professional geriatric care manager always acts in a manner that is consistent with the professional values stated in this Code.

Loyalty and Responsibility | A professional geriatric care manager is trustworthy and dependable in all aspects of both professional and business relationships. A professional geriatric care manager maintains confidentiality, avoids conflicts of interest and always pursues the best interest of clients.

Promoting Benefit and Avoiding Harm | A professional geriatric care manager promotes clients' interests, values and welfare in order to maximize benefits and avoid harm. A professional geriatric care manager is aware of potential conflicts that may arise when balancing the benefits and risks of interventions being considered. A professional geriatric care manager strives to assure the vulnerable clients' individual choices are maximized to the greatest extent possible.

Respect for Clients' Rights and Dignity | A professional geriatric care manager treats clients with respect as complete individuals with their own history, narrative and unique cultural identity. A professional geriatric care manager respects the rights of each client, including the right to privacy, and, for the vulnerable client, strives to balance client autonomy with the need for protection and safety.

Justice | A professional geriatric care manager behaves in a just and fair way in all professional and business relationships. A professional geriatric care manager does not promote or sanction any form of discrimination such as discrimination based on race, ethnicity, gender, religion, sexual orientation, national origin, disability or socioeconomic status.

Our Vision

To provide uncompromising quality of care with cost effective outcomes. To provide advocacy and positive conflict resolution. To create stable families and productive workplaces by offering education, consultation and resources.