Sound Options believes that exceptional care begins with exceptional employees. Each month, we highlight and share the story of one of our Certified Nursing Assistants who carries out the mission and values of Sound Options with professionalism, intelligence, and heart. This month, we shine the spotlight on Paul Townsend!
Paul Townsend began at Sound Options in early 2013 and he received rave reviews from his very first client. The client’s wife said, “the first thing he did was sit down and talk with my husband and ask about his interests and got to know him. Paul is very personable, energetic, and thoughtful. We want him back and want to keep him around!”
According to Paul, “while being a caregiver has been difficult, it has also been tremendously rewarding. I enjoy helping clients make the best of their situation. Everyday I am reminded that health is fragile and life is fleeting. Caregivers should remember that the client is the reason we have a job. We are there to serve.” It is that spirit of service that we appreciate about Paul.
According to Staffing Coordinator, Jennifer Quenette, “Paul is a perfect caregiver. He is smart, self-reliant, follows all policies to a “T” and clients, family and professionals are extremely impressed by him. I would take 50 more caregivers like Paul!” Home Care Supervisor, Rebecca Herrick added, “Paul is a dream employee. He’s dependable, knowledgeable, compassionate, and always willing to learn. The clients ADORE him and he is in high demand.”
Thank you for the way that you represent Sound Options out in the field and in your work. We are lucky to have you on our team Paul!
Published on February 7, 2014.