Sound Options Recognized as 2018 Home Care Leader, 2nd Year in a Row

[Tacoma, WA] – Jan 25, 2018 – Sound Options has been named the Leader In Excellence award winner in the 2018 Best of Home Care® awards for the second year in a row.

The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 15 or more quality metrics. As a Leader in Excellence, Sound Options is now ranked among the top 4-5% of home care providers participating in the Home Care Pulse Satisfaction Management Program. This accomplishment demonstrates Sound Options' long-term dedication to excellent care and employee satisfaction. 

Sound Options was founded by Mary Lynn Pannen RN in 1989, from a small home office in Tacoma. Today, Sound Options helps families from Olympia to Seattle, creating family plans, coordinating care and providing companionship for seniors. 

“It's during times like these when I can reflect upon this journey and think about all the families and wonderful caregivers I have had the pleasure to work with," says Pannen. "Dealing with aging can be difficult, the people I work with sure make is easier." 

Only 4 home care companies (out of 43) in Washington State earned the award: Angel Senior Care (Spokane, WA), Comfort Keepers (Bremerton, WA), Visiting Angels (Kitsap County, WA) and Sound Options (Tacoma, WA).

Published on January 25, 2018.