OCTOBER Caregiver of the Month: Audrey Scott

October Caregiver of the Month: Audrey Scott

Sound Options believes that exceptional care begins with exceptional employees. Each month, we highlight and share the story of one of our Certified Nursing Assistants who carries out the mission and values of Sound Options with professionalism, intelligence, and heart. This month, we shine the spotlight on Audrey Scott! 

Originally from Jamaica, Audrey Scott moved to Washington State in 2003. She really enjoys her work in the field of caregiving. Audrey originally started out working for clients with special needs and transitioned to working with the elderly. “The best part of the job,” she said, “is getting to know each of my clients. They are wonderful.”

When asked what makes a good caregiver, Audrey said that it takes someone who is compassionate, understanding, caring, patient, genuine, and respectful. “Being a caregiver means always    having the client’s best interest at heart and remaining calm during emergencies and difficult situations,” she said. Audrey recently lived out this value when a client became disoriented, didn’t know who she was, and began to have a panic attack. Audrey knelt down to eye level, took her hands and reassured the client that she was an intelligent, wonderful, and caring person and that Audrey was not going to leave her. This calmed the client’s anxiety attack and the   client remained close to Audrey for the rest of the day.

Audrey treats all her clients as a genuine friend while providing exceptional care, which makes her work a true representation of Sound Options. When Audrey is not working you will find her spending time her family and enjoying her beautiful granddaughter. She is also pursuing her master’s degree in special education with a minor in psychology. Thank you for the way that you so beautifully earn the trust of your clients. Your compassion, care, and companionship increases their quality of life. Your impact on their lives is    immeasurable. Best of luck to you as you continue your education and grow in your field. May you always love what you do for a living. 

Published on October 14, 2013.